Redexis Gas is an organization in constant evolution, adapting to the needs of its customers and society’s demands. It is essential for the Company to identify and anticipate the new technologies and social changes to be able to continue innovating with its products, services and procedures, continuing to commit itself to research, development, sustainability and contribution to the quality of life of society. Such effort translates into tangible improvements in productivity, quality, customer satisfaction, occupational safety, obtaining new and better materials and goods and a more efficient design.
In 2016, the Company has continued to commit to technological and operating innovation. Among other initiatives, Redexis Gas reduced the environmental impact of new distribution networks with the use of mini trenches; introduced the use of new construction materials, such as RC polyethylene; established the basis to reduce the execution deadlines of community facilities with the use of multilayer plastic instead of copper; modernized the user’s experience in the contracting processes, enabling the submission of offers and digital signature in tablets, and implemented a remote management system for the LPG and LNG plant levels, to improve the service provided to our users.
Likewise, Redexis Gas has started to implement Artificial Intelligence, using automatic learning algorithms, which allow to discover patterns, predict behaviours and recommend actions, for the purpose of better understanding our customer, achieving greater operating efficiencies in the maintenance and operation of our networks, preventing fraud and strengthening decision taking.